Are You Ready for Patron Questions? On March 12, millions of American households will begin receiving mailings inviting them to respond to the 2020 Census. To get an accurate count, everyone has to respond – if they don’t, our libraries and communities will lose needed funding. As the mailings arrive, and especially with the new […]
PLA Contributor Author Archive
In the old days, doing just about anything with your money—getting cash, looking up an old statement, depositing a check—meant visiting a brick-and-mortar bank. These days, cash mostly comes from ATMs, looking up a statement is as easy as logging onto the computer, and anyone who can take a photo with a mobile phone can deposit a check. But as efficient as they are, some of these technological advances have left some populations behind: people who are older, don’t have bank accounts, are less educated, or earn less money are likely to lack the necessary computer skills to use mobile banking.
The Board of Directors of the Kanawha County Public Library seeks an experienced, collaborative, innovative, dedicated leader to serve as Library
Director. The Kanawha County Public Library is more than a building. It is a topnotch library system with an exceptional reputation of vibrancy and
trust among the public, local and state government, schools and hospitals, and businesses and community organizations.
In recognition of Health Literacy Month in October, the Public Library Association (PLA) is offering public libraries, especially those in states that utilize the Federally-Facilitated Marketplace, healthcare.gov, a suite of free tools and resources.
When our public libraries are asked to defend their relevance, we often rise to the bait, drowning our detractors in the myriad of services, programs, and events we offer. But what if we took a step back and considered whether we’re telling the right story?
Her Daughter’s Mother, a gripping psychological thriller, tells the story of two women and the connection between them – a connection that stems from their obsession with each other, their search for family, and need for redemption.
Public libraries can play a central role in helping community members learn about and apply for these jobs, and a new tip sheet from the ALA can help.
WHAT DO LIBRARY DIRECTORS DO? The answer to this question may seem self-evident, but it is actually a lot more complicated than it first appears.
by Jacqueline F. Rammer, Library Director, Lakeview Community LibraryRandom Lake, WI — firstname.lastname@example.org As librarians working in rural and oftentimes small libraries, our days consist of so many things. From being the town warm-up center during a frigid snowstorm to hosting a never-ending number of bake sales, our plates are full. So, when it comes […]
Whose library practices job rotation? Anybody? Job rotation, or “the systematic movement of employees from one job to another,” is more common in corporate or academic settings than in public libraries. But a discussion at our library opened the door just enough for the idea to slip in while our branch managers were wrestling with issues of burnout and
By Patrick Sullivan, Emeritus Librarian at San Diego State University. Contact Patrick at email@example.com. Patrick is currently reading Ellos Nos Cuidan by Omar Delgado. Librarians Oralia Garza de Cortés and Lucía González first raised their voices at the 2014 REFORMA meeting held during the American Library Association’s (ALA) Annual Conference in Las Vegas, challenging fellow […]
Social media platforms and electronic devices coupled with online forms, shopping websites, streaming media services, and a host of other items native to Millennial and Gen Z patrons can be daunting to those who grew up without computers and smartphones.
We aren’t saying you have to make a ton of changes in a new job immediately but we believe it is not necessary to wait until your first anniversary to enact some changes.
Our book is a must-have for librarians whose communities do not have any Muslim children. It will help them learn more about Muslims and educate the communities they serve as well. For example, many of the books curated in our “Muslim Kids as Heroes” booklist showcase universal stories that anyone can relate to. Books and resources listed in our book would help all children to empathize and find common ground with Muslims.
“That’s okay, we’re all learning. Let’s see if we can figure this out together.” Starting with this message creates a safe space for the patron, and helps to manage their expectations. Moreover, it shows that it’s okay not to know everything—technology is an arena in which we all need to explore and problem-solve.