A Publication of the Public Library Association Public Libraries Online

Kathleen Hughes Author Archive


Email: khughes@ala.org   Website: http://ala.org/  


Feature article nov/dec 2021 public libraries magazine

We Can Do Better — Best (And Worst) Practices for Managers Responding to Sexual Harassment Claims

Sexual harassment from patrons has long been a significant issue for library employees, but front-line staff are often the ones who bear the burden of enacting change, while having the least amount of power in the workplace. It’s time to place the responsibility for enacting meaningful change where it belongs: with managers and administrators. This article looks at some of the best (and worst) practices for managers when it comes to supporting staff and addressing sexual harassment claims.

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New FYI Podcast Episode! PLA Benchmark & Library Staff Diversity Survey

Sara Goek, Program Manager at the Public Library Association and Linda Hofschire, Director of the Research Institute for Public Libraries (RIPL) discuss the 2021 Public Library Staff & Diversity Survey and “Benchmark: Library Metrics and Trends,” the latest evolution in PLA’s data-driven initiatives and tools for libraries.

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Surveying Library Services to the Justice-Involved

Public libraries provide services that are critical to people who are recently released from jails and prisons, and to the families of people who are incarcerated—but did you realize that many public libraries also provide services directly to people in jails, prisons, and other detention centers? Library Services to the Justice Involved (LSJI), an ALA […]

Social Work in Public Libraries

Guidance for Social Work Positions at the Library

While a library/social work partnership may seem like a no-brainer, there is much for a library system to consider before partnering with a social work professional. We’d like to share some of those considerations to help you determine if a social work program could be a good fit for your library.

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From Alone to Together Again: Using Data to Deliver Value

Meet Patron 11. Let’s call her a super fan! She’s a 35-44 year-old white woman with a husband and two children. They use many of the library’s services – they max out their borrowing, they spread out in the space, they rattle off the new services the library rolls out, and they are strong advocates […]

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Local PBS Stations Help Libraries Plan for the Year Ahead

WQED/Pittsburgh’s Inquire Within Network offers a model for collaboration between public libraries and public television stations. Libraries should ask their local public television stations these questions and get resources to kick-start, reimagine, or build upon community-responsive programming.

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Act to Ensure Libraries Part of Infrastructure Act

Within the next two weeks Congress will make historic decisions about how to invest in our nation’s infrastructure. ALA is asking advocates to act to ensure libraries aren’t left out.

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FYI Podcast — Hosting Digital Author Events

In this episode, Stesha Brandon, Literature and Humanities Program Manager at the Seattle Public Library (SPL) shares how SPLA successfully moved author programming to a digital format during the COVID-19 pandemic. Tune in for tips and great ideas on creating or improving your library’s digital author programming.

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Short Story Dispensers Make Strides, Despite Pandemic

French publisher Short Édition made waves in U.S. libraries with its innovative Short Story Dispenser.

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Learning From Our Statistics

To utilize statistics effectively, librarians need to have an understanding of the underlying principles. An oft-neglected area of study in librarianship, statistical fundamentals are approached here in a simple rules format with examples. The purpose is to help librarians gather and use statistical information in new and better ways. This is of particular concern at this point in time when traditional library statistics like circulation and visitation are dropping nationwide due, in part, to the proliferation of convenient digital information sources

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Online Training: Libraries as Community Hubs for Citizen Science

With support from the National Library of Medicine, SciStarter, a popular citizen science platform, assembled a team with expertise in instructional design, education, libraries, inclusive practices, digital design, micro accreditation, and, of course, citizen science to produce a free series of self-guided tutorials, trainings, and accompanying modules to help people from all walks of life discover and engage in authentic science.

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Gaining Patron Cooperation on Mask Wearing

As COVID-19 infection rates start to go down and libraries across the country begin to reopen, what is the best way to keep everyone safe?

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The Future of Remote Work is Flexibility

The potential value of remote work is not just about being remote, but about new ways of working.

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Calling All Gamers: How a Day of Online Gaming Can Help Advance Health Research

Love video games? Put your gaming skills toward a great cause and join SciStarter, the Network of the National Library of Medicine All of Us Research Program, libraries around the world and other passionate volunteers — citizen scientists like you — for Gaming 4 Science Day during Citizen Science Month!

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FYI Podcast: Misinformation, Disinformation, and More

This episode is about misinformation, disinformation, and mal-information. Whether it is lies about the election, or COVID-19, or conspiracy theories, we have seen just how insidious the spread of misinformation can b