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Posts Tagged ‘advice’

a row of white office chairs with one red chair

Tips for Managers – Part II

The purpose of public libraries can be hard to pin down because it is so broad. We want to be everything to everyone. I struggle with the simultaneous goals: circulation, programming, outreach—you know the deal. I once read about a visioning technique where you discover your purpose by imagining your library receiving an award: What is it for? You can do this at the department, branch, or system level. In one year, what should your library receive recognition for? Lives have been changed, the community has grown, what did you do to contribute?

Reference librarian and patron

Advice vs. Counsel

I’ve been thinking a lot, lately, about the traditional old reference interview. Yes, we seldom talk about reference practices and services anymore, even though we (mostly) agree that it is still a vital and fundamental library service.