Contests in the library can be an easy, high return way to collect anecdotes about library use from the community. This information can be used to influence decision-makers by putting a relatable face on usage data.
Posts Tagged ‘customer surveys’
Marketing is defined as “the process or technique of promoting, selling, and distributing a product or service.”1 Clearly it is a critical part of getting the word out to customers about the various services, products, and happenings at your local library. But there is a step before marketing that can significantly increase your chance for […]