Without physical staff, some questions are raised: Who monitors the cameras? Who responds to such emergencies? What will the blind spots in the cameras be (like restrooms), and how will they be dealt with? The prevention of theft is a significant concern as well. Certainly a card system and cameras help, but cards and pins can be stolen and hacked, and identities can be hidden from cameras.
Just last month, seventeen libraries in the St. Louis area were victims of a ransomware attack. The cyberattack disabled the library computer system, and the attackers demanded a ransom to bring them back online. What can you do to protect yourself? There are a number of simple steps you can take to protect your library.
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