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Posts Tagged ‘reference interview’


Making Sure Help is Helpful

With the increase of internet searches and the dwindling of Reference Librarian positions, have we lost the art of focus?

Reference librarian and patron

Advice vs. Counsel

I’ve been thinking a lot, lately, about the traditional old reference interview. Yes, we seldom talk about reference practices and services anymore, even though we (mostly) agree that it is still a vital and fundamental library service.

person question mark

The Technology Reference Interview

A modified reference interview can be used by your staff to aid patrons with their technology questions.