A Publication of the Public Library Association Public Libraries Online

Posts Tagged ‘working in a library’

people having a meeting

Shifting Expectations for Staff in a 21st Century Library

To stay competitive in the today’s attention economy, it’s imperative that we pay attention.   

illustration of books on a cart

More Than Just A Page

A customer calls on the phone to ask if her requested items have arrived yet. I ask for her name and place her on hold. A brisk walk over to the far wall, slip down to the ‘P’s and there is Mrs. Peterson’s books. Exactly where they should be! I’m able to do my job well because our library pages do their job well. So why do I still hear my coworkers saying, “Oh, I’m just a Page”?