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illustration of person holding a sign with a question mark - face is obscured by sign

Fake Library Patron Causes Problems in Florida

We all know some strange things can happen in libraries, but a story out of the East Lake County Library in Sorrento, Fla., is leaving me scratching my head. A few staff members at the library decided to create a fake library patron called Chuck Finley, who “checked out” 2,361 book over nine months in an effort to boost the circulation stats of the library’s classic books. Now, one staff member could lose their job.

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Patrons Can Check Out a Museum Pass with smARTpass App

A new app gives Twin Cities library card holders access to free and discounted tickets to local cultural institutions.

persons using computers in library

Free Courses Offered to Libraries by American Graphics Institute

American Graphics Institute, located in Woburn, Massachusetts has a wicked program for libraries. In this case, wicked is a good thing.

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Ethics of Library Meeting Rooms

We have all heard that we are gatekeepers of information. This is true, but we must not forget that we are also gatekeepers of materials and services. Being that we have so much power and influence, our professional association, the ALA, has created a Code of Ethics and a Library Bill of Rights to give patrons inalienable rights as they use library resources.

photograph of a hand writing in a notebook

How Keeping Records Paid Off

When my library was renovated, the moving process involved notifying vendors, changing utilities, and managing our accounts. From the start, I kept copious notes of who I talked to and the content of our conversations. Here’s how it paid off.

illustration of person reading

Reading Is in Decline: If Not You, Then Who?

To foster a long-lasting love of reading in a child, it is critical to get their parents’ involvement. By taking a two-generation approach libraries can provide opportunities for and meet the needs of children and their parents together.

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YA Writer Dishes on Parody Twitter Account

If you wonder how much humor could possibly be centered on the concept of the fabulously good-looking but somewhat maladjusted teen, male protagonist, you clearly need to check out Broody.

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MIT Invites Global Community to “Hack Its Libraries”

MIT invited its university members to “hack its libraries” as part of its Preliminary Future of the Library Report prepared by a faculty/student/staff Ad-Hoc Task Force. After a year of work, the Task Force’s recommendations envision a “global library for a global community.”

eye in a camera lens

Collecting and Destroying Data? Preventing Government Surveillance

Libraries have a lot of uses for big data. It can reveal useful information for librarians, archivists, researchers, publishers, and authors. What does this set of mobile analytics data tell us about users and their behavior?

Fake News Can Have Real World Consequences graphic

Librarian Takes It Off In The Stacks; Goes Viral

Clickbait is certainly nothing new, very much akin to methods used in supermarket tabloids, but what surprised me most is many people believed the fake news and gave credence to outrageous posts that came across their news feed and memes displayed on their phones via social media.

illustration of wallet with money and payment cards

Columbus Metropolitan Library Kicks Off a Fine Free 2017

Columbus Metropolitan Library (CML) in Columbus, Ohio, is fulfilling a common library goal, to provide more access to library resources, in a less-common way—eliminating daily late fees on library materials. “What it boils down to is that we want to make it easier for more customers to check out more materials and not be deterred by overdue fines,” said Ben Zenitsky, marketing and communications specialist at CML.

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A Look at Basic Service Design

The five previous posts in this series have all been mostly concerned with physical spaces. Now let’s take a quick look at basic service design.

Colbert Nembhard

Educating Homeless Youth in the Bronx

For the last eight years, Colbert Nembhard has volunteered his time reading to homeless children at the Crotona Inn homeless shelter in the Bronx. He believes in early literacy intervention and strives to cultivate a love of reading in children while they are young. When Nembhard is not providing programming at the Crotona Inn homeless shelter, he manages the Morrisania Branch Library of the New York Public Library. Andrew Hart interviewed Nembhard via email on December 8, 2016.

New York City library

New York Public Library Opens Milstein Research Stacks

How do you store 2.5 million research materials while keeping them accessible? The New York Public Library’s answer is the recently opened Milstein Research Stacks, a two-level 55,600-square-foot underground storage space and a 950-foot railroad with 24 train cars that can cover 75 feet per minute.

Modern day library

Public Libraries: How Relevant Are They?

A recent episode of Wisconsin Public Radio’s Kathleen Dunn Show discussed the relevancy of public libraries in today’s world. Through interviews with Wisconsin Library Directors Paula Kiley and Kelly Krieg-Sigman, Dunn examined how libraries are being used by their communities and how this has changed over time.