Project Outcome is PLA’s latest field-driven initiative, helping libraries to capture their impact in the communities they serve. In 2013, libraries and researchers formed a task force with a mission to develop and test a simple set of outcome-based surveys for any library type to use when measuring the outcomes of their services and programs. Project Outcome builds on the task force’s work by providing resources and support to help any library set strategic goals, measure outcomes, communicate their findings, and successfully achieve their goals.
Posts Tagged ‘Impact Survey’
In October 2014, Impact Survey, a project of the University of Washington Information School (iSchool), launched its third release, the culmination of six years of work creating and refining a survey tool that empowers public libraries to easily evaluate how patrons use their services and also track the positive impact the library has on patrons’ […]
Measuring outputs to evaluate library success is only one way of demonstrating effectiveness. To tell the story of how your library changes lives, look to outcome-based measurement.