PLA commissioned ORS Impact to interview participating libraries and community stakeholders to create five success case studies for its performance measurement initiative, Project Outcome (PO). PO is a free online toolkit designed to help public libraries understand and share the impact of essential library programs and services by providing simple surveys and an easy-to-use process for measuring and analyzing outcomes. What PLA learned from the case studies is that, even with limited survey responses, libraries are able to leverage their outcome data into actionable results. By using Project Outcome surveys, libraries are tracking their impact across time; improving and expanding programs and services to meet community needs; supporting new and deepen- ing existing partnerships; and increasing library championship.
Posts Tagged ‘project outcome’
No matter the size of the library or the population it serves, all public libraries are working toward a common goal—providing relevant and impactful services in areas most important to patrons. As we strive to be a data-driven organization at Sno-Isle Libraries in Snohomish and Island Counties, WA, it is our job to make sure our programs are allocating the right amount of resources to our highest priority services and addressing the needs and interests of our communities. And we need the data to show it.
Now transformation may seem like a strong word, but PLA is clearly transforming the way it serves its members and the way it represents public libraries as an industry. As the PLA spokesperson, I try not to be the hyperbolic salesman, but I’ve had the good fortune of presenting our new initiatives and services for the past year to library staff at all levels.
Success today is judged by the outcomes displayed by those who attend our programs. Please join us as we seek to document how we make our communities better. Get more information at www.projectoutcome.org or email firstname.lastname@example.org.
ALA President Sari Feldman aims to shift the outdated perception people have of libraries by developing a series of videos through the Libraries Transform public awareness campaign. The six videos were developed to align with ALA‘s E’s of Libraries, a strategy to promote public awareness that, with expert assistance of library professionals, help facilitate education, employment, entrepreneurship, empowerment, and engagement for everyone, everywhere.
Gone are the days when public libraries measure their worth solely by the number of books circulated annually. It is no longer enough to measure our success by the size of the crowd that attended our Storytime program. Our communities expect more from their public libraries than just moving books or filling a room. Librarians in the 21st century must also show the impact and outcomes of the services they offer. Measuring impact and outcomes is getting easier. Public librarians have an assortment of tools available to demonstrate the impact of library services in their communities. National initiatives like the Impact Study and PLA’s Project Outcome provide new standards and tools to measure library services.
Project Outcome is PLA’s latest field-driven initiative, helping libraries to capture their impact in the communities they serve. In 2013, libraries and researchers formed a task force with a mission to develop and test a simple set of outcome-based surveys for any library type to use when measuring the outcomes of their services and programs. Project Outcome builds on the task force’s work by providing resources and support to help any library set strategic goals, measure outcomes, communicate their findings, and successfully achieve their goals.