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Posts Tagged ‘medical reference’

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Dare I Ask? Consumer Health in a Rural Library Setting

An elderly woman comes to the desk and asks for books about diabetes. I politely look the subject up in our catalog and let her know the section in which she can find the many books we have on the topic. A while later, I see the same woman, leaving the library empty-handed. As I rush over to her I’m thinking. “Where did I go wrong?”