We Can Do Better — Best (And Worst) Practices for Managers Responding to Sexual Harassment Claims

Sexual harassment from patrons has long been a significant issue for library employees, but front-line staff are often the ones who bear the burden of enacting change, while having the least amount of power in the workplace. It’s time to place the responsibility for enacting meaningful change where it belongs: with managers and administrators. This article looks at some of the best (and worst) practices for managers when it comes to supporting staff and addressing sexual harassment claims.