A Publication of the Public Library Association Public Libraries Online

Posts Tagged ‘library user study’

laptop keyboard and printed data charts

From Alone to Together Again: Using Data to Deliver Value

Meet Patron 11. Let’s call her a super fan! She’s a 35-44 year-old white woman with a husband and two children. They use many of the library’s services – they max out their borrowing, they spread out in the space, they rattle off the new services the library rolls out, and they are strong advocates […]