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Ask Dr. Paauw: De-Escalation in Public Libraries — Send Us Your Questions

by on October 6, 2025

We’re excited to welcome Dr. Margaret Ann Paauw, author of Navigating Difficult Situations in Public Libraries: The PLA Guide to Trauma-Informed De-Escalation, as our next podcast guest. If you have a question about trauma-informed practice, de-escalation techniques, or creating safer spaces in public libraries, please email Kathleen Hughes at khughes@ala.org. Use “Question for Dr. Paauw” in the subject line.

To help us tailor the episode, include:

  • Your question (1–2 sentences)

  • One-two lines of context (what happened, what you tried, and your role or library type, for example, urban, suburban, rural, large, or small library)

  • Your name and email (required for the book drawing), and whether we may read your name and library on air (yes/no)

As a thank-you, one question submitter will be randomly selected to receive a free copy of the book. We may follow up by email for clarification before recording.

Please send questions by end of day Friday, October 10.


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