illustration of a customer service desk

¿Como Puedo Ayudarle? How Can I Help You?

We gladly assisted wherever we could and not once did we ever inquire about their “legal” status. They came in, asked for assistance, and we provided that assistance to them.

illustration of a hand holding a clipboard

The Census Needs to Hire Half a Million People – Here’s How Libraries Can Help

films strip with the words Films to Recommend above it on a purple background

Mike Wallace Is Here, A Review

laptop computer with a note that says time for review

Performance Evaluations: What Not to Do

illustration with letters q and a

Andrea Pitzer on Concentration Camps, Library Neutrality, and Combating Misinformation

Peers — In Their Own Words

image of a 3 d printer computer screen

Library’s 3D Printer Makes a Difference

hand holding a light bulb

Creative Learning @ Your Library

Bridgett M Davis Author Photo

“You Don’t Know How Unique Your Own Mother is Until You’re Out in the World” — Bridgett M. Davis on Her Heartwarming Memoir

Intersections an occasional column reporting on pla's collaborative projects

Measuring Civic Impact a Theme of Knight Public Spaces Forum

Maureen Stanton Author Photo

Unlikely Mentors and Cultural Malaise: Maureen Stanton on her Powerful Memoir

Casey McQuiston Author Photo

Casey McQuiston on Nora Ephron, History Nerds, and Full Circle Moments at her Library

illustration of org structure

Flatter, Focused, and Community Led – Public Library Staffing Continues to Evolve

FYI Podcast: Library Marketing with Cordelia Anderson

illustrations of a computer and a phone with word bubbles

Media Literacy Ideas

illustration of hands reaching up with hearts on them

Do’s & Don’ts of Supervising Library Volunteers

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Staying Social: Why Your Library Needs Social Media Policies

Heidi Diehl Author Photo

Heidi Diehl on How History and Krautrock Shaped Her Beautiful New Novel

films strip with the words Films to Recommend above it on a purple background

A Woman’s Place is in the House (And Senate!)

FYI Podcast: Social Services at Hennepin County

FYI Podcast: REFORMA’s Children in Crisis Task Force

illustration of six faces connected by lines (networking)

It’s About Who Knows You

May/June 2019 Cover of Public Libraries Magazine

Go For It! Advice From Library Directors

24 hour sign

The 24/7 Library

illustration of a superhero figure holding a book

Superheroes Need Not Apply

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