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Posts Tagged ‘challenged books’

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Be Prepared with a Challenged Materials Policy

If you work in a library for long, you’re almost guaranteed to have some kind of conversation with a patron about a material they were less than thrilled with. If the patron is upset about the item, you need to have a collection development policy you can refer to so that you can discuss how materials are selected. When the patron wants to take their complaint about an item further, a policy for handling challenged materials is necessary.