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Posts Tagged ‘good customer service’

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Customers or Patrons? How You Look at Your Library’s Users Affects Customer Service

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Creating Space for Parents: A Family-Centered Book Club at the Library

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Early Bird Registration Extended Through January 26 for PLA 2026

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Major National Study Examines the Condition of Public Library Buildings

Blue gradient slide reading “PLA 2026 Conference” and “Local Spotlight,” with the message “We can’t wait to see you in Minneapolis!” Dates listed as April 1–3, 2026, and a link at the bottom to placonference.org.

PLA 2026 Local Spotlight | Tropes & Trifles

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Making Library Leadership Visible – A Conversation with PLA President Dr. Brandy McNeil

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