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Customers or Patrons? How You Look at Your Library’s Users Affects Customer Service

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New Podcast Episode! Navigating Difficult Situations in Public Libraries with Dr. Margaret Ann Paauw

Cover of a report titled “Expanding Possibilities: Public Libraries and Adult Learning.” The subtitle reads “Insights and Innovations from the Field.” The cover features the Public Library Association logo and the Gale logo. Below the title, a diverse group of five adults sit together at a table, smiling and talking in a bright, modern workspace. The background and design use shades of blue and purple, with the footer text noting “Chicago | 2025.”

Expanding Possibilities: Public Libraries and Adult Learning White Paper

Illustration of a laser cutting machine in action. A teal-colored laser nozzle is positioned above a rectangular work surface, directing a beam that cuts a line into the light green material below. The image represents fabrication or makerspace technology such as a laser cutter.

Laser Cutter Safety in Library Makerspaces

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Books Unbanned: From Local Action to National Movement

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Jesse James Rose On Exploring The Complicated Process Of Healing In Her Memoir

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