Saying no does not mean being rude or mean. Sometimes saying no is necessary.
Posts Tagged ‘library policies’
Columbus Metropolitan Library (CML) in Columbus, Ohio, is fulfilling a common library goal, to provide more access to library resources, in a less-common way—eliminating daily late fees on library materials. “What it boils down to is that we want to make it easier for more customers to check out more materials and not be deterred by overdue fines,” said Ben Zenitsky, marketing and communications specialist at CML.
As the presidential election season endures, librarians and other information professionals in public libraries may be tempted to express fondness for one political party and dislike for the other. Sometimes expression of one’s political stance is done unintentionally. Whether such expression is intentional or benign, it may convey a perceived bias to patrons and to the community that the library is for or against a certain candidate running for office whether that is for president, governor, mayor, senator, etc.
This post provides a short list of resources for public libraries to consider when dealing with privacy policies and cases.
The confidentiality of patron records is a long-standing issue, particularly since the Patriot Act spurred concerns about patrons’ reading histories, who has access to these records, and under what circumstances the records might be disclosed to authorities. These questions are still being explored, as very few cases on the exact issue of library patron records and privacy have been brought before the courts.
The Library Board of the Park Ridge Public Library, in a suburb of Chicago, has enacted a new policy: a $10 per hour fee for using the library space to tutor children. This applies to for-profit as well as not-for-profit tutors.The policy was enacted February 1, 2016, but the hourly fees were not applied until March 1 so that patrons had time to adjust to the new rule.
I was at a recent gathering of library directors where the subject of dress codes arose. Our policies weren’t very different, but our personal views about what is acceptable for staff and administration were almost as varied as our zip codes. Most policies considered the work being performed. Pages have to bend, stretch, climb up, […]
What happens when a patron wants to check out materials but has forgotten his card? When a well respected member accrues a large fine? How about when a staff member sees a young library user copying and pasting large chunks of text into a school report? Or when a resident asks for help to fax a credit application to a predatory lender? We know the laws and we know our policies, but aren’t there times when the rules should be bent? Instances when we should speak out? Occasions when we should do what we think is right rather than what is prescribed because sometimes it is more ethical to break the rule than to follow it?