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Brendan Dowling
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bdowling@ala.org
Our Last Column, Part 1: Aloha and Greatest Hits
Tell Me a Story
New Product News – July/August 2011
PAWS for Reading: North Carolina Libraries Go to the Dogs
How to Hire Delightful Employees: Role Play Has a Role
Choose Civility: Public Libraries Take Center Stage
Talking the E-Book Talk and Walking the E-Content Walk
It’s Easy to be Above Average
May/June 2011 – New Product News
Using Social Networking to Connect Teens with Young Adult Literature
The Human Genome Project: Community Conversations at the Brooklyn Public Library
E-Government: Service Roles for Public Libraries
QR Codes in Libraries: Some Examples
A Year of Accomplishment
New Product News March/April 2011
Historical Collections: Is adding One Right for Your Public Library?
From Project to Branch Integration and Sustainability: Community-Led Work at Halifax Public Libraries
It Takes a Community to Build a Library
Changing Perceptions
A Global Experience
The Story of Library Renewal and Similar Initiatives
Marketing and the Web
New Product News – Jan/Feb 2011
Getting the Most ROI from Customer Surveys
Building the Library’s Brand: Using Taglines or Logos
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