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Brendan Dowling
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Email:
bdowling@ala.org
Getting the Most ROI from Customer Surveys
Building the Library’s Brand: Using Taglines or Logos
Targeted Marketing
An Examined Life
With Age Comes Wisdom
I’ve Fallen and I Can’t Catch Up
Developing an E-Book Strategy: Now and For the Future
Preaching to the Unconverted: Talking to Non-Library Audiences about Libraries
Share and Share Alike: Building Social Collections with Pinterest
What Makes an Award-Winning Public Library Successful?
Connecting Public Libraries with Community Emergency Responders
The Human Library: Sharing the Community with Itself
A Look at Public Library Management Outsourcing
New Product News – May/June 2012
Electronically Preserving Obituaries
Library Service to the Homeless
Libraries Innovate With New Financial Education Programs
New Product News – March/April 2012
The Last One Standing
The E-Book Experiment
Balancing Patron Demand for All Formats
A Practical, Public-Service Approach to E-Books
New Product News Jan/Feb 2012
Innovative Literacy Programs
Small Steps, Big Steps: Heeding the Call of Digital Literacy
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