A Publication of the Public Library Association Public Libraries Online

Social Workers in Public Libraries

Incident Report Writing: A Person-in-Incident Approach

black and white photo of a library orange banner in upper left reads 'social work in public libraries'

Incident report writing can be intimidating. Something big has happened at the library, and now you have to document it so that staff across your entire system can access the report. And someday your report might even be pulled in a records request for use in court? Talk about pressure!