The Haves and The Have-Nots

With budget cuts plaguing my state, discussions have arisen over Interlibrary Loan, more specifically, the feasibility of delivering requested items from one location to another. The bottom line: This service is expensive. It is no surprise the discussion got heated and started to reflect the sometimes petty biases and politics of large groups. The conversation also reflects a fundamental divide that occurs across many competitive organizations: the divide between the haves and the have-nots.