Posts Tagged ‘gimlet’
![question marks](https://publiclibrariesonline.org/wp-content/uploads/2015/07/question-mark-457456_1280-330x233.jpg)
A Roving Reference Assessment in Teen Services
Over the course of one month, staff members of the Chattanooga Public Library recorded every reference transaction made, using a free one-month trial on Gimlet, to help determine if removing the traditional information desk made a difference or not.