PLA Contributor Author Archive
Email: publiclibrariesonline@gmail.com
Project Outcome – Looking Back, Looking Forward
What started from the work of the Performance Measurement Task Force (PMTF), established during my 2013 Public Library Association (PLA) presidency, has now become a full-fledged PLA service known as Project Outcome, providing over 900 registered users with the outcome measurement tools, resources and support needed to measure the true impact of their library services and programs. Over 200 public libraries are currently using the Project Outcome survey tools to measure the outcomes of at least one program or service and nearly 5,000 surveys have been aggregated into the Project Outcome Data Dashboards. In just six short months after launching in June, Project Outcome has quickly met the public library demand and desire for standardized performance measures and continues to expand toward more advanced data collection.
