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Brendan Dowling
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Book Smarts
¿Cómo puedo ayudarle? Providing the Best Service to Your Hispanic Community
Libraries Need Diverse Books
Many Strange Things Occur to You at 4 a.m. — A Conversation With Nicola Yoon
Ancient and Contemporary: A Conversation with Duncan Tonatiuh
A Product of Libraries: An Interview With Dave Reidy
Musical Stories Infusing Your Read-Alouds with Music, Movement, and Sound
Just Good Practice: Engaging Families with Young Children
Google Books: Far More Than Just Books
Using Superhero Comics to Teach Young Children Intellectual Property Concepts
Project Outcome: Helping Libraries Capture Their Community Impact
Public Library Advocacy: An Evidence-Based Perspective on Sustainable Funding
Impact Survey: Measuring Your Library’s Impact
Comparing Notes A Conversation about Library Service to County Jails
Organizational Capacity and the Public Library (Featuring an Interview with Lexington (KY) Public Library Executive Director Ann Hammond)
Quiet in the Library: Working with Introverted Personalities
It’s a Small World After All
Exercises in Empathy
Nourishing Bodies & Minds When School is Out: California’s Public Library Summer Meal Programs
The 2014 Public Library Data Service Statistical Report: Characteristics & Trends
E-Government in Public Libraries
New Product News March/April 2015
The ALA 2015 Book Award-Winners – A Reading List
Customers or Patrons? How You Look at Your Library’s Users Affects Customer Service
Low-Hanging Fruit: Learning How to Improve Customer Service, Staff Communication, and Job Satisfaction with Process Improvement
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