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News & Opinion › Page 46
Not Only Candidates Are Interviewed
An Interview with the 2015 ALA Presidential Candidates
FY2015 E-rate Funding Targeted Toward Expanding and Modernizing Wireless Networks in Schools and Libraries
Customers or Patrons? How You Look at Your Library’s Users Affects Customer Service
Low-Hanging Fruit: Learning How to Improve Customer Service, Staff Communication, and Job Satisfaction with Process Improvement
“Claims Returned” and Other Customer Service “Tails”
Librarians Getting Ready to Read with the Rhythm
FCC Approves Net Neutrality Rules
A Facilitative Mindset: Five Steps to a Customer-Service Culture
Ursula LeGuin Stirs Things Up at National Book Awards
GIFs List! Ten Public Librarian Conundrums
To Join, Or Not To Join
Health Happens in Libraries
War Ink: Veterans, Tattoos, and Public Libraries
“Public Libraries” Seeking Essays
Net Neutral?
The Little Library That Lent a Hand: Ferguson Municipal Public Library
Get Ready for Valentine’s Day: Romance for Teens
Keep on Rocking
Santa Clarita Library and JukePop: A New Collaboration for Independent, Self-published EBooks
Ally Condie Visits Pikes Peak Library District
Getting Your Proposals Passed: How to Create Strong Technology Proposals
Feature: Innovation Expo: Create and Collaborate in Maryland
Re-Envisioning Public Libraries
What is an Adult Graphic Novel?
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