A Publication of the Public Library Association
Public Libraries
Online
☰ Menu
Blog
Administration & Leadership
Books
Cataloging & Technical Services
Collection Management
Equity, Diversity, Inclusion & Social Justice
Information Literacy & Library Instruction
Intellectual Freedom & Copyright
Marketing & Engagement
Programs & Services
Self-Care
Technology
Podcast
About
Magazine
Magazine Archives
Past Issues (Members only)
Subscribe
Facebook
Instagram
News & Opinion › Page 46
Protecting Your Library Against a Data Breach
Got E-Rate? Bridging the Broadband Divide with the E-Rate Program
Working Outside the Box: Meeting the Needs of Entrepreneurs
Like a Rock Star – A Little Free Library Goes on Tour
Summer Meal Programming at the Library
The ALA 2015 Book Award-Winners – A Reading List
Creating Podcasts to Share Community Stories
Not Only Candidates Are Interviewed
An Interview with the 2015 ALA Presidential Candidates
FY2015 E-rate Funding Targeted Toward Expanding and Modernizing Wireless Networks in Schools and Libraries
Customers or Patrons? How You Look at Your Library’s Users Affects Customer Service
Low-Hanging Fruit: Learning How to Improve Customer Service, Staff Communication, and Job Satisfaction with Process Improvement
“Claims Returned” and Other Customer Service “Tails”
Librarians Getting Ready to Read with the Rhythm
FCC Approves Net Neutrality Rules
A Facilitative Mindset: Five Steps to a Customer-Service Culture
Ursula LeGuin Stirs Things Up at National Book Awards
GIFs List! Ten Public Librarian Conundrums
To Join, Or Not To Join
Health Happens in Libraries
War Ink: Veterans, Tattoos, and Public Libraries
“Public Libraries” Seeking Essays
Net Neutral?
The Little Library That Lent a Hand: Ferguson Municipal Public Library
Get Ready for Valentine’s Day: Romance for Teens
« Previous Posts
Next Posts »
Join our mailing list »
Recent Posts
The 2026 Early Literacy Calendar Is Here!
Refresh Your Library on a Budget
The November/December Issue of Public Libraries Is Now Available: A Deep Dive into Strategic Planning
Court Permanently Blocks Trump’s Executive Order to Dismantle Federal Agency for America’s Libraries
New Podcast Episode! Navigating Difficult Situations in Public Libraries with Dr. Margaret Ann Paauw
Trending
Refresh Your Library on a Budget
Expanding Possibilities: Public Libraries and Adult Learning White Paper
25 Nonfiction Titles for Guys Who Aren’t Big Readers