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News & Opinion › Page 46
Finding Your “Happy Voice”
PLOnline Seeking Contributors
Hidden Gems – Five Lesser-Known Periodicals for Your Collection
Employment Trends in Public Libraries
Tablets: Are They Right for Your Library?
Flexibility is Key: Innovations in Library Design
Up All Night at the Public Library
A Mini Maker Faire at the Library
Protecting Your Library Against a Data Breach
Got E-Rate? Bridging the Broadband Divide with the E-Rate Program
Working Outside the Box: Meeting the Needs of Entrepreneurs
Like a Rock Star – A Little Free Library Goes on Tour
Summer Meal Programming at the Library
The ALA 2015 Book Award-Winners – A Reading List
Creating Podcasts to Share Community Stories
Not Only Candidates Are Interviewed
An Interview with the 2015 ALA Presidential Candidates
FY2015 E-rate Funding Targeted Toward Expanding and Modernizing Wireless Networks in Schools and Libraries
Customers or Patrons? How You Look at Your Library’s Users Affects Customer Service
Low-Hanging Fruit: Learning How to Improve Customer Service, Staff Communication, and Job Satisfaction with Process Improvement
“Claims Returned” and Other Customer Service “Tails”
Librarians Getting Ready to Read with the Rhythm
FCC Approves Net Neutrality Rules
A Facilitative Mindset: Five Steps to a Customer-Service Culture
Ursula LeGuin Stirs Things Up at National Book Awards
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